Terms Of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Shadowbox Cellars’ relationship with you in the context of this website.

The term “Shadowbox Cellars” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only, by users 21 years of age and older. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.

Privacy
We respect your privacy and support all efforts to protect it. We will never re-sell or distribute your personal information to any other entity for any reason whatsoever. This includes your e-mail address, as well as your mailing address and phone numbers. For more details, please visit our Privacy Policy page. If you have any questions, concerns, or comments about our site you may contact us at [email protected]

Wine-Specific Conditions

Legal Requirements

You must be 21 years of age or older, to order or receive alcoholic beverages from Shadowbox Cellars. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 21 years of age or older who is not intoxicated). Wines purchased from Shadowbox Cellars are not for resale, and are for personal consumption only.

Credit Card Charges

Orders are by credit card only. We accept Visa, MasterCard, American Express and Discover.

Minimum Purchase

No minimum purchase is required.

States Authorized for Direct Shipment

Due to the ever-changing nature of wine shipping laws, we may be able to ship wines, directly or indirectly, to all states except MI and NH. If Shadowbox Cellars is unable to ship directly to your state, we can arrange for the sale and shipment of our products through a third party. Please note, when dealing through a third party, wine prices, discounts, and shipping costs may differ from those quoted by Shadowbox Cellars.

Shipping Costs

UPS Ground is Shadowbox Cellars carrier of choice, weather-permitting. and is charged at current market rates. *Note – If you select UPS Air as your carrier, you pay all shipping charges, regardless of your wine club membership or purchase amount.

Returns
WITH THIS PURCHASE YOU AGREE:
To pay a $15 return fee + the cost of reshipment, if you fail to sign for delivery.

All packages sent out by Shadowbox Cellars require an adult signature upon delivery. It is highly recommended that you provide us with a business shipping address for best service. The shipper will attempt to deliver three times before sending the shipment back. If the package is unable to be delivered, you will be responsible for a $15 return fee plus the cost of reshipment. Please alert us as soon as possible if an adult will not be available to sign for the delivery and we will do our best to help you find a delivery solution.

Wine is a Delicate Commodity

Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. We will make every effort to ensure appropriate weather conditions in the recipient’s destination, but it is the responsibility of the purchaser to alert us of unfavorable weather conditions in their area prior to shipping wine. Shadowbox Cellars is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser.

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